Parents' FAQ



    • Is the visit guided?

    Tours at Explora are self-guided. Children can choose on their own the area to play in, stop there as long as they like, and change the activity whenever they want to.

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    • Why do tours last 1 hour and 45 minutes?

    Explora operates a ‘timed-ticketing’ system. Visits to Explora last 1 hr and 45 minutes, in order to avoid overcrowding and to offer you the best tour possible!

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    • May I let my kid play on his own at the Museum?

    Please note that children are admitted with an adult only and adults are admitted with children only. Children cannot be left unattended in the pavilion. Adults are responsible for their children’s behaviour and liable for their potential damages to the exhibits.

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    • Which exhibit is more suitable for my kid?

    You’ll find the following symbols on our exhibits. They display the age suggested for each exhibit or game.

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    • What's the best way to play with my kid?

    Respect your children choices during your visit: repeated and apparently similar actions are important to enhance their developmental potential.
    Listen and pay attention to your children: you will focus on their activities and will help them build their competence.
    Observe your children and how they play. Stimulate their creativity asking questions or giving simple suggestions, ‘let them do’.
    Take part in your children’s games, have fun with them and share their feelings without forgetting to give them the suggestions you consider important for their development through game.

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    • Disclaimers

    Filming or photo sessions may occur during your visit. Please inform us in case you don’t feel comfortable with this.

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    • What's on today?

    Book our workshops or visit our temporary exhibition! Before you visit check our activity calendar.

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    • Where do we start?

    We don’t have a recommended tour: choose with your child. If you need help or suggestions ask our staff, ask for a map of the museum or check it now!

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    • What's on the first floor?

    On the first floor you will find new interactive exhibitions and two workshop areas. Please note that booking is required for certain activities. Ask our staff!

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    • May I leave the building during my visit?

    Thank you for your collaboration. For children’s safety, visitors will not be re-admitted once they leave the building during their visit.

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    • Less busy days

    For children’s safety, visitors will not be re-admitted once they leave the building during their visit. Come to Explora during less busy periods:
    - Tours at 3.00pm during working days.
    - Sunny week ends from April to August.

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