Welcome to the reopening the Museum page. Until October 31st, Explora opens to public for timed visits:
from Tuesday at 03:00 pm and 05:15 pm;- on Saturday and Sunday at 10.00 am, 12.15 pm, 03:00 pm and 05:15 pm.
Admission to the Museum is limited for safety reasons to max 85 visitors. Plenty of new activities await you.
As you know, Explora is a special museum where all senses – touch, smell and hearing, as well as sight – are involved: experience on the field, mainly physical, where doing is stronger than saying and play is the prime mover of all.
However, not all play experiences are feasible according to the applicable safety regulations in place in this particular moment: some exhibits are not available, some have been adapted or changed even in their very exploration.
For your safety, we therefore think it would be wise to introduce to you these 3 sections about:
- What we have done to open in safety –the whole structure has been sanitised, an internal-use protocol has been drawn up for our staff to resume working on-site and remotely;
- What we do to ensure safe visits – guidelines and guidance, best practices put in place by many children’s museums all over the world, as well as our own protocols for visits and workshops, summer camps, school visits and activities;
- What we ask our visitors –rules and tips for visits.
FAQs are also available for your convenience. The FAQ section can be expanded and improved with your help: link
The entire structure has undergone sanitising measures and an internal-use protocol for the Explora staff as well as a protocol for the Museum visitors have been drawn up, in the respect of the guidelines set up by the Conferenza delle Regioni e delle Province autonome, BUR Regione Lazio no. 64 of May 16, 2020 and RapportoISSCOVID-19 no.20 of May 8th.
?Select the items you would like to know about
WHAT WE HAVE DONE
SANITISING MEASURES
• March 10th and 11th – sanitisation of pavilion, offices, shops, entrance hall has been carried out by an external firm
• April 27th – sanitisation of the ventilation system and repeated sanitisation of entrance hall and restaurant have been carried out by an external firm;
• May 7th – maintenance of the ventilation system, sanitisation of air filters and airflow measurements inspection based on AICARR and Assoclima diagram and standard have been carried out by the maintenance firm;
• May 19th – sanitisation of the ventilation system and repeated sanitisation of the exhibit pavilion, stockroom for workshops have been carried out by an external firm.
INTERNAL-USE PROTOCOL COVID-19 PREVENTION AND CONTAINMENT MEASURES FOR STAFF
- stay home when ill (body temperature of +37.5 C°)
- those who in the last 14 days have come into contact with subjects found to be COVID-19 positive must not return to work;
- those who in the last 14 days have stayed in risk areas according to WHO guidelines must not return to work;
- those who have been tested positive for COVID-19 must not return to work.
Staff at work is required to adopt the following hygiene precautions:
- have your body temperature checked upon arrival;
- wear gloves and masks;
- wash your hands often with soap and water or by using a hand sanitiser;
- maintain personal hygiene and wear clean uniforms at all times;
- avoid close contact with anyone else who is suffering from acute respiratory illness;
- avoid hugs and handshakes;
- maintain an interpersonal distance of at least one meter, when in social contact;
- practice respiratory hygiene (cover your nose and mouth with a disposable tissue whenever you are coughing or sneezing and dispose of the tissue in the nearest bin immediately after use);
- avoid communal use of bottles and glasses;
- do not touch your eyes, nose and mouth with your unwashed hands;
- do not take antivirals or antibiotics unless prescribed;
- sanitise your workspace daily;
- use dressing rooms and bathrooms individually;
- avoid sharing work uniforms or tools;
- do not stay with or get close to external suppliers, who are anyway required to wear masks;
- keep to your working shifts.
WHAT WE DO
As of June 6th, reservation is no longer available: tickets can be purchased online, they entitle you to go straight to the Museum without going through the ticket office.
Post-lockdown reopening challenged us to adopt paperless tickets, designing the ticket sale process around our visitors’ needs and safety: ticket sales will be quicker and easier to manage and will use an enhanced ticket purchase form.
Anyway, the ticket office will be always open to buy tickets during opening hours from 11:00 am to 07:00 pm, from Tuesday to Friday, based on availability. If you buy your ticket from the ticket office, you’ll receive an SMS containing a link to download your e-ticket (data provided, including your phone number, is only used to issue your ticket).
Booking is available to Friends Card subscribers only. For specific needs, if you are a teacher or have benefits under the 104/92 law, call number +39 (0)6 3613776 or write to biglietteria@mdbr.itfor details on how to book a visit.
CAUTION AND BEST PRACTICES
- admission to the Museum is limited for safety reasons to max 85 visitors for each timed visit;
- we recommend that you buy your ticket online;
- at the end of each timed visit, the Explora staff cleans and disinfects contact surfaces;
- the whole structure has been equipped with hand sanitising stations;
- floor-standing and floor signs to find ways in and out have been installed;
- workshops are provided free of charge, thus eliminating the need to queue for booking;
- individual play kits can be requested at the information desk, available items are sanitised after each visit;
- Summer camps comply with the COVID-19 guidelines for summer centres and educational services set forth by the Dipartimento per le politiche della famiglia, annexe no. 8 to D.p.c.m. dated May 17th, 2020.
WHAT YOU CAN DO BEFORE VISITING EXPLORA
WHAT YOU CAN DO BEFORE VISITING EXPLORA
- Buy your ticket online or at the ticket office based on availability;
- if you own a Friend’s Card subscription, you can book your visit;
- if you choose to get to the Museum by public transport, wear a mask and disposable gloves or use a hand gel sanitiser;
- if you choose to get to the Museum by private car, use the Museum car park and avoid gathering in groups;
- if one of your family members has flu symptoms avoid going out, you can call the Museum at the number +39 (0)6 3613776 and reschedule your visit safely;
- do not bring bulky objects, the wardrobe service is not available, bring a small bag with you;
- download the new flyer.
IN THE MUSEUM
- while waiting to enter, avoid gathering in groups and keep a distance with others of at least one meter;
- show the staff the bar code you received by acknowledgement mail/sms;
- stay in line and follow the floor signs and keep your children or any adult included in your ticket next to you;
- wait your turn for your temperature to be taken;
- use the bathroom to wash your hands or use the hand sanitising stations;
- in case of doubts or if you need help during your visit, contact our operators.
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