Visit rules and regulation

  • On the day of your visit collect your tickets and pay the balance at the ticket office, please arrive 15 minutes prior to the entry time.
  • The entry time must be respected, in case of delays activities will be subject to variations and you , you will not be admitted to the following tour. In case of delays Explora can apply variations on the scheduled visit. No reduction will be applied on admission final cost.
  • Teachers and/or adult are responsible for children behaviour and cannot leave the pavilion during the whole visit.
  • Upon receiving the booking form, a 50 € deposit – bank expenses excluded – is required, at least 10 days prior the scheduled visit. Payments by wire or postal order. Please, specify the your booking number as a reason for payment and bring a copy of the wire on the day of your visit.
  • Notification of cancellation must be received via fax at least 5 working days prior the scheduled visit.Otherwise Explora will keep the 50 € (per class) deposit as a penalty.

Teachers and/or adult are responsible for children behaviour and cannot leave the pavilion during the whole visit.